Rich Palms: An Online Casino in Canada

Rich Palms was established in 2020, and is therefore one of the newest online casinos for players in Canada. Due to the fact that it was launched fairly recently, Rich Palms is also accessible on PC and mobile devices. There are games from only two software providers, and therefore the list is still fairly limited, however, players that are familiar with slots from RealTime Gaming and Visionary iGaming will definitely find their favourites in the line-up.

Bonuses and Promotions

Rich Palms certainly doesn’t lack when it comes to bonuses and promotions. A tiered deposit welcome bonus is available for all new players, and there’s even a special Bitcoin sign-up bonus for players who wish to make use of this deposit option. There are also Daily Tours, where players will receive free spins and a match offer on pre-selected games. And when a new game is released, players at Rich Palms will be the first to find out, with exclusive play on these slots. The casino also offers weekend promotions as well as cashback offers on losses. All these promotions are subject to certain terms and conditions, and may change at any time – we therefore recommend that players view the latest and most updated promotions directly on the Rich Palms website.

Games and Software

There are games from two software providers at Rich Palms, namely RealTime Gaming and Visionary iGaming. Due to this, the selection of games may seem a bit limited, but rest assured there are enough to keep everyone satisfied and entertained for a long time. The categories include a list of all the latest and newly released games, popular games, slots, poker, table games and specialties (which include games like Keno and Bingo). The slots section is by far the biggest and there are quite a lot of slots that we haven’t seen before, which makes playing at Rich Palms a unique experience. Some of the top games include Bulls & Bears, Cash Bandits, Coyote Cash, Bubble Bubble and Secret Symbol.

Payouts

Unfortunately the payout percentages are not published on the Rich Palms website.

Banking

Rich Palms offers a safe and secure environment for players to make deposits and withdrawals with complete peace of mind. Deposit options include Visa, Mastercard, AmEx, Bitcoin, Instant Gift Card, Neosurf and POLi, while withdrawal options are limited to Visa, Mastercard, AmEx, Bitcoin and Bank Wire. Please note that there are certain minimum and maximum deposit and withdrawal limits set per payment option, however, these are clearly indicated on the Banking page of Rich Palms.

Customer Service

While Rich Palms does offer 24/7 support, it’s only available via email and phone – there is, however, no toll-free number available for players in Canada. We didn’t find a live chat option, but hope that it is \ offered once players are logged into their account. Rich Palms does have an FAQ page, though, where all the most frequently asked questions will be answered.

Regulation

Rich Palms is currently operating without an official licence and is therefore not regulated. These days, this is quite a big deal, and we hope that its licence will be approved shortly. It does, however, promote responsible gambling, and has a page where players can read more about underage gambling, account limits, self-exclusion and fair gaming. Rich Palms was only launched in 2020, and we hope that it will address the lack of licence and live chat support in the near future. Until then, it is one of a few online casinos in Canada that offers unique and exclusive games, especially slots, for players to enjoy, with Bitcoin as an option for both deposits and withdrawals.

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